Shipping info
SHIPPING FAQ
SPECIAL INFO ABOUT 'HOMEWORK' PREORDER
During the next months, I'll be working on the creation of 'Homework', my first 3D animated short film,. You can already pre-order some items to support this project. This is how it works:
HOMEWORK PREORDERS
- We will access the digital content in September-October 2021 by email, once the short film is completely finished.
- We expect to start shipping the Physical products in October 2021.
- Please keep in mind this is an approximate date.
ADD OTHER PRODUCTS FROM NAOLITO STORE
- If you preorder any 'Homework' items, together with the purchase of other products from Naolito store, the last ones will be shipped separately in order to ensure you're able to get them ASAP while you wait for your Homework rewards.
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From where do you ship?
My fiance and I prepare and ship all orders from home in Spain :)
How long does my order take to arrive?
- Orders to Spain: from 2 to 5 business days.
- Orders to European Union and Switzerland: from 5 to 10 business days.
- International orders: from 5 to 15 días business days.
However, due to the COVID-19 situation, it could take a bit longer. Currently, for these reasons, the packages are usually taking an average of 15 business days to arrive to Europe and an average of 20 business days to arrive to the rest of the world.
This is just an estimation so please keep it in mind when shopping. We use regular shipping in order to make shipping affordable and to prevent any extra custom fees charges, so in this case patience comes with a reward!
Shipping costs
// Homework products- Spain: 4€
- Standard shipping (Europe) - Preorder Homework... €8.00
- Standard shipping (Rest of the world) - Preorder Homework... €8.00
- Free shipping from €50
- Spain: 2€
- Rest of the world:
- Pins, keychains, postcards... 2€
- Books, Prints, Tote bags... 6€
- Free shipping from €50
All the products are shipped by regular mail in order to offer an affordable shipping cost, so unfortunately there's no tracking info available, I only get a delivery notice. In any case, I take full responsibility on all orders as long as the shipping info is correct, so you can shop hassle free at naolito.com.
Can I track my orders?
All the products are shipped by regular mail in order to offer an affordable shipping cost, so unfortunately there's no tracking info available, I only get a delivery notice. In any case, I take full responsibility on all orders as long as the shipping info is correct, so you can shop hassle free at naolito.com.
My order has already shipped. Can I have the delivery address changed?
We cannot change the shipping address for orders that have already been dispatched, and the US Postal Service will not change a delivery address once the parcel is on its way. Please be sure to check all information very carefully before placing your order.
Europe: Andorra, Austria, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Macedonia, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Ukraine & United Kingdom.
Rest of the world: Australia, Canada, Philipines, Hong Kong, Japan, Macao, New Zeland, South Africa, Singapore, South Korea & United States.